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Shipping Information

Shipping Information

At Craft Beer Kings, we've removed the guesswork out of ordering online. With our simple shipping and handling procedures, you'll find buying online has never been easier. 

  • If you are receiving an error message at checkout, that means we aren't allowed to ship to your desired location. We sincerely apologize for the inconvenience. You are more than welcome to select in store pick up and have a “ trustee” pick up the order. We have two locations serving Orange County & San Gabriel Valley. 
  • Shipping costs vary on the weight of the package. For best shipping rates, we suggest you use our flat rate (12 bottles) for 29.99. 
  • If your order needs an address change, please notify us immediately so we can resolve ASAP.
  • We can have your order delivered to a home or business address, although a business address is often preferable. Shipping to PO Boxes, APO/FPO addresses or internationally is not possible. 


Understanding Delivery Shipping

  • Every shipment of alcohol MUST be signed for by an adult, 21 years or older. NO exceptions! 
  • Our product will be attempted to be delivered to your property three times. After that, the product is returned to our warehouse. In the case of such events, you would receive a refund for the product, but not for the shipping. You can also request for the package to be held at the nearest FedEx location. 
  • Once your online order is processed, you can expect to receive the package within 5-10 business days. 

 

Shipping Information, Returns, and Damages

  • If you want to return a product, there is a $24.99 fee. Any product that has been opened cannot be returned. HANDLING FEE will NOT be REFUNDED ($4.99), Restocking Fee ($6.99) on all orders.
  • If any product is damaged during the shipping process, you must contact us within 24 hours of receiving it. This allows us to open a claim with the shipping company, and potentially offer you a full refund. After the 24 hour window, our options are limited. 
  • Packages that are refused by recipients will be charged a fee of ($24.99) for shipping charges. Handling Fee will Not be Refunded ($4.99), and a restocking fee of

($6.99) on all returned orders.

  • Please pay attention to the shipping method when ordering, we cannot be held responsible for ground delivery products, and urge you to choose a different method of shipping when possible. 

 

Gift Cards

  • If you purchase a gift card, they are automatically sent to your email, or in many casaes to the recipients email if it is a gift. 
  • Gift cards have a full year until they can be redeemed, after that they expire. No refunds after the year has past. 

 

Legalities

  • CraftBeerKings.com makes absolutely no suggestions or intimates the right of any person to import nor export alcoholic beverages across state and/or international boundaries. All alcoholic beverages apportioned through craftbeerkings.com are sold in California. CraftBeerKings.com also reserves the right to arbitrate any and all procedures in packaging and arranging for shipment of merchandise. In addition, craftbeerkings.com assumes no liability for any misinterpretation of the above provisions.
  • CraftBeerKings.com  is not liable for any damage to goods caused by weather conditions and other "Acts of God" during transportation. Because weather conditions can change drastically at any time, we also assume no liability for damage caused by changes in weather during transportation. "Acts of God" include catastrophes such as, but not limited to: plane crashes, unforeseeable delays or accidents, destruction due to domestic and international unrest (i.e. riots, war, public enemies) confiscation, quarantine or natural disaster. The experienced staff of the shipping department at craftbeerkings.com takes every precaution to insure safe transit of goods requested by our customers. If you wish to ship other than as advised by the CraftBeerKings.com department, we will do so only with a completed liability release form, which we can fax or email to you.