At the moment of writing this document, we only ship to most of the contiguous US (the lower 48 states). We do not ship to the following:
- PO Boxes
- APO/FPO addresses
- Any international addresses
- Alaska, Hawaii, and Puerto Rico
If you place an order to be shipped to any of the areas stated above, you will receive a full refund and your order will be canceled.
We can have your order delivered to a home or business address, although a business address is often preferable.
Your order will be processed between 1 to 2 business days (not calendar days) before being shipped. Please be advised and, please, be patient.
Once your order is processed, you will receive a tracking number by email where you can check the progress of the order.
If you need to change the delivery address of an order for any reason whatsoever, please notify us immediately so we can resolve it as soon as possible. If the order has already been shipped, the process is more complicated due to the nature of the package's contents (alcohol), and we will have to collect additional shipping costs to reship the order.
NO HOLDS OR TIME SENSITIVE REQUESTS. We ship out orders as soon as they are ready. Due to our high volume of orders we do not honor any hold requests, neither can we guarantee a specific day or time in which an order will be delivered. No exceptions.
NO COMBINED SHIPPING. If you place multiple orders on our site, we will ship each order individually. This is in case any issues should arise with any of the orders, we can address them each separately.
We do not control the delivery date / time of any order. Once the package is in control of the shipping carrier, we can not alter how long it will take to be delivered, we can only have access to the same information you have while tracking the order. Please track your package in the respective website.
You can find more information on shipping, delivery and pick ups in the Terms & Conditions page.